Emerging Issues in Retailing Research

Effects of Price, Brand, and Store Information on Buyers' Product Evaluations

William B. Dodds, Kent B. Monroe, Dhruv Grewal · Journal of Marketing Research · 1991 · 4.7K citations

Business, Marketing, Marketing Management +12

Customer loyalty in e-commerce: an exploration of its antecedents and consequences

Srini S. Srinivasan, Rolph E. Anderson, Kishore Ponnavolu · Journal of Retailing · 2002 · 2.3K citations

Business, Marketing, Marketing Management +12

eTailQ: dimensionalizing, measuring and predicting etail quality

Mary Wolfinbarger, Mary C. Gilly · Journal of Retailing · 2003 · 2.3K citations

Management, Quality Management, Quality Assurance +10

Competing through service: Insights from service-dominant logic

Robert F. Lusch, Stephen L. Vargo, Matthew O’Brien · Journal of Retailing · 2006 · 1.7K citations

Business, Marketing, Strategic Management +7

The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions

Dhruv Grewal, Kent B. Monroe, R. Krishnan · Journal of Marketing · 1998 · 1.3K citations

Business, Marketing, Marketing Management +13