Concepedia
Journal of Retailing · 2003 · 2.3K citations · 49 references
ManagementQuality ManagementQuality AssuranceQuality EngineeringDimensional AnalysisDimensionality AssessmentDimensionality ReductionMetrics CollectionQuality AnalyticsQuality MetricsData Quality DimensionsDimensional NormalizationQuality Metric Development
49
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60.8K citations
Social Sciences, Educational Measurement, Econometrics +15
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml · Zenodo (CERN European Organization for Nuclear Research) · 1988 · 21.2K citations · Full text
Business, Marketing, Marketing Management +12
On the evaluation of structural equation models
Richard P. Bagozzi, Youjae Yi · Journal of the Academy of Marketing Science · 1988 · 20.6K citations
Social Sciences, Behavioral Sciences, Psychology +11
On the Evaluation of Structural Equation Models
Richard P. Bagozzi, Youjae Yi · Journal of the Academy of Marketing Science · 1988 · 15.8K citations
A Paradigm for Developing Better Measures of Marketing Constructs
Gilbert A. Churchill · Journal of Marketing Research · 1979 · 12.7K citations
Business, Marketing, Marketing Management +2