Journal of Retailing - Concepedia

Concepedia

Venue (Journal)

Journal of Retailing

1.4K

Publications

209.5K

Citations

535

Concepts

About

Journal of Retailing is a journal.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	174	648	139.2K
2	Engineering	33	41	12.1K
3	Arts	29	33	5K
4	Health Sciences	22	26	2.8K
5	Education	13	15	2.1K

Journal of Retailing

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1.4K

Publications

209.5K

Citations

Showing yearly statistics from 2000-2026.

	Year	Citations
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments J. Joseph Cronin, Michael K. Brady, G. Tomas M. Hult Journal of Retailing Customer SatisfactionService EnvironmentsService QualityService ResearchManagement	2000	6.3K
Consumer perceived value: The development of a multiple item scale Jill Sweeney, Geoffrey N. Soutar Journal of Retailing Behavioral SciencesMultiple Item ScaleConsumer StudyManagementConsumer Research	2001	6.2K
Refinement and reassessment of the SERVQUAL scale. A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml Journal of Retailing Quality Of LifeScaling AnalysisSocial SciencesServqual ScaleApplied Social Psychology	1991	4K
Hedonic and utilitarian motivations for online retail shopping behavior Terry L. Childers, Christopher L. Carr, Joann Peck, Journal of Retailing Customer SatisfactionOnline Customer BehaviorBehavioral SciencesBehavioral Decision MakingUtilitarian Motivations	2001	3.1K
Customer Experience Creation: Determinants, Dynamics and Management Strategies Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Journal of Retailing Customer ExperienceCustomer SatisfactionInteractive MarketingManagementBusiness	2009	2.9K
Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions James M. Carman Journal of Retailing Servqual DimensionsCustomer SatisfactionService QualityService ResearchManagement	1990	2.9K
Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies Scott MacKenzie, Philip M. Podsakoff Journal of Retailing Behavioral Decision MakingBiasManagementBusinessConsumer Research	2012	2.7K
Atmospherics as a Marketing Tool Philip Kotler Journal of Retailing EngineeringAtmospheric InteractionAtmospheric ScienceAtmospheric Impact AssessmentAir Quality	1974	2.4K
Customer loyalty in e-commerce: an exploration of its antecedents and consequences Srini S. Srinivasan, Kishore Ponnavolu Journal of Retailing Customer ExperienceCustomer SatisfactionOnline Customer BehaviorInteractive MarketingManagement	2002	2.3K
From Multi-Channel Retailing to Omni-Channel Retailing Peter C. Verhoef, P.K. Kannan, J. Jeffrey Inman Journal of Retailing Omnichannel LogisticsDigital MarketingManagementBusinessSustainable Retailing	2015	2.3K

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