Jill Sweeney - Concepedia

Author

Jill Sweeney

The University of Western Australia ORCID

Also Known As

J Sweeney, J. C. Sweeney, J. Sweeney, JILL SWEENEY, Jill Sweeney, Jill Sweeney *, Jillian C Sweeney, Jillian C. Sweeney, Jillian Carol Sweeney, Jillian Sweeney

177

Publications

18.1K

Citations

H-Index

254

Concepts

All Affiliations

The University of Western Australia The University of Queensland University of Newcastle Australia The University of Adelaide Monash University

About

Jill Sweeney is an author at The University of Western Australia specializing in management, marketing, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	30	38	4.1K
2	Education	12	12	1.1K
3	Health Sciences	4	4	731
4	Arts	3	3	721
5	Engineering	2	2	842

Jill Sweeney

Publications

16.2K

Citations

H-Index

Page 1

	Year	Citations
Consumer perceived value: The development of a multiple item scale Jill Sweeney, Geoffrey N. Soutar Journal of Retailing Behavioral SciencesMultiple Item ScaleConsumer StudyManagementConsumer Research	2001	6.2K
Health Care Customer Value Cocreation Practice Styles Janet R. McColl‐Kennedy, Stephen L. Vargo, Tracey S. Dagger, Journal of Service Research NursingCustomer SatisfactionPrimary CareHealth Care CustomersHealthcare Marketing	2012	1.1K
A Hierarchical Model of Health Service Quality Tracey S. Dagger, Jill Sweeney, Lester W. Johnson Journal of Service Research Total Quality ManagementQuality Of LifeCustomer SatisfactionEngineeringHealth Service Quality	2007	716
Co-becoming Bawaka Bawaka Country, Sarah Wright, Sandie Suchet‐Pearson, Progress in Human Geography Social GeographyEducationIndigenous PeopleIndigenous MovementCultural Studies	2015	540
Factors influencing word of mouth effectiveness: receiver perspectives Jill Sweeney, Geoffrey N. Soutar, Tim Mazzarol European Journal of Marketing Customer ExperienceCustomer SatisfactionDigital MarketingConsumer ResearchPurpose Word	2008	487
Customer Effort in Value Cocreation Activities Jill Sweeney, Tracey S. Danaher, Janet R. McColl‐Kennedy Journal of Service Research Customer SatisfactionQuality Of LifeServices ManagementConsumer ResearchCustomer Effort	2015	415
The effects of brand credibility on customer loyalty Jill Sweeney, Joffre Swait́ Journal of Retailing and Consumer Services Customer SatisfactionBrand EquityBrand CredibilityManagementBusiness	2007	404
Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study Tim Mazzarol, Jill Sweeney, Geoffrey N. Soutar European Journal of Marketing Customer SatisfactionConsumer MotivationConsumer StudyConsumer ResearchConsumer Attitude	2007	362
Retail service quality and perceived value Jill Sweeney, Geoffrey N. Soutar, Lester W. Johnson Journal of Retailing and Consumer Services Customer SatisfactionService QualityService ResearchManagementBusiness	1997	329
Cognitive dissonance after purchase: A multidimensional scale Jill Sweeney, Douglas Hausknecht, Geoffrey N. Soutar Psychology and Marketing Customer SatisfactionConsumer UncertaintyBehavioral Decision MakingConsumer StudySocial Psychology	2000	311

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