Christopher L. Carr

Hedonic and utilitarian motivations for online retail shopping behavior

Terry L. Childers, Christopher L. Carr, Joann Peck et al. · Journal of Retailing · 2001 · 3.2K citations

Business, Marketing, Retail Management +14

Measuring Information System Service Quality: Servqual from the Other Side1

James J. Jiang, Gary Klein, Christopher L. Carr · MIS Quarterly · 2002 · 523 citations · Full text

Business, Information Systems, Management Information Systems +13

Potential Research Space in MIS: A Framework for Envisioning and Evaluating Research Replication, Extension, and Generation

Pierre Berthon, Leyland Pitt, Michael T. Ewing et al. · Information Systems Research · 2002 · 234 citations · Full text

Management, Information Systems, Management Information Systems +9

The FAIRSERV Model: Consumer Reactions to Services Based on a Multidimensional Evaluation of Service Fairness

Christopher L. Carr · Decision Sciences · 2007 · 215 citations

Business, Information Systems, Management Information Systems +15

A Psychometric Evaluation of the Expectations, Perceptions, and Difference‐Scores Generated by the IS‐Adapted SERVQUAL Instrument

Christopher L. Carr · Decision Sciences · 2002 · 96 citations

Business, Information Systems, Item Response Theory +16