Concepedia

Kishore Ponnavolu

KP

1

Publications

2.3K

Citations

1

H-Index

2002

Active since

Affiliations

Drexel University(Current)

Kishore Ponnavolu is an author at Drexel University specializing in customer satisfaction, trust, and interactive marketing.

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Publications per year

2002–2002

1

Publications

1

Customer loyalty in e-commerce: an exploration of its antecedents and consequences

Srini S. Srinivasan, Kishore Ponnavolu · Journal of Retailing · 2002 · 2.3K citations

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