Michael Lévy

An experimental approach to making retail store environmental decisions.

Julie Baker, Michael Lévy, Dhruv Grewal · Journal of Retailing · 1992 · 1K citations

Consumer Decision Making, Experimental Approach, Management +10

Customer Experience Management in Retailing: An Organizing Framework

Dhruv Grewal, Michael Lévy, V. Kumar · Journal of Retailing · 2009 · 975 citations

Customer Experience, Customer Satisfaction, Customer Experience Management +4

The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores

Dhruv Grewal, Julie Baker, Michael Lévy et al. · Journal of Retailing · 2003 · 610 citations

Customer Experience, Customer Satisfaction, Patronage Intentions +11

Internet retailing: enablers, limiters and market consequences

Dhruv Grewal, Gopalkrishnan R. Iyer, Michael Lévy · Journal of Business Research · 2002 · 430 citations

Electronic Marketplace, Online Customer Behavior, Digital Marketing +6

Cooperative Organization in Iron Oxide Multi-Core Nanoparticles Potentiates Their Efficiency as Heating Mediators and MRI Contrast Agents

Lénaïc Lartigue, Pierre Hugounenq, Damien Alloyeau et al. · ACS Nano · 2012 · 398 citations

Nanoparticles, Magnetic Properties, Engineering +24