Customer Mind-Set of Employees throughout the Organization - Concepedia

Concepedia

Publication | Closed Access

Customer Mind-Set of Employees throughout the Organization

157

Citations

52

References

2002

Year

Karen Norman Kennedy, Felicia G. Lassk, Jerry R. Goolsby

Journal of the Academy of Marketing Science

Customer ExperienceCustomer SatisfactionEmployee AttitudeOrganizational CommunicationManagementBusinessCustomer Mind-setCustomer InvolvementMarketingOrganizational Behavior

References

	Year	Citations

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