Retail Performance Management

Retail Performance Management is a strategic human resource management framework that systematically evaluates, monitors, and enhances individual and team performance within retail operations through role-specific metrics, feedback mechanisms, and development initiatives aligned with organizational goals.

234

Publications

14K

Citations

499

Authors

284

Institutions

Publications per year

2017–2026

Parents

Retail Human Resource Management

Children

Appraisal System DesignEmployee Performance AppraisalOperational Efficiency MetricsPerformance Improvement PlanningPerformance Incentive SystemsPromotion Performance EvaluationRetail Associate PerformanceRetail Leadership PerformanceRetail Productivity MeasurementStore Manager Evaluation

Publications

234

Retail Management – A Strategic Approach

Hasan Gilani · 2017 · 554 citations

Business, Retail Management, Strategic Management +14

Psychic Distance and Organizational Performance: An Empirical Examination of International Retailing Operations

Jody Evans, Felix Mavondo · Journal of International Business Studies · 2002 · 523 citations

Business, International Business, Organizational Behavior +11

Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice

Shankar Ganesan, Morris George, Sandy D. Jap et al. · Journal of Retailing · 2009 · 347 citations

Management, Operations Management, Supply Chain Management +16

ORGANIZATIONAL PERFORMANCE AND ORGANIZATIONAL LEVEL TRAINING AND SUPPORT

James S. Russell, James R. Terborg, Mary L. Powers · Personnel Psychology · 1985 · 303 citations

Management, Organization Studies, Organizational Behavior +17

Applying the service profit chain in a retail environment

Rhian Silvestro, Stuart Cross · International Journal of Service Industry Management · 2000 · 297 citations

Management, Performance Management, Retail Management +17

1–5 of 234

Authors

499

ML
Marshall L. Fisher
University of Pennsylvania, United States
7 publications · 190 citations
7
h-index
HC
Helen Celia
University of Leeds, United Kingdom
5 publications · 81 citations
5
h-index
CC
Chris Clegg
University of Sheffield, United Kingdom
5 publications · 81 citations
5
h-index
PS
Peer‐Olaf Siebers
University of Nottingham, United Kingdom
5 publications · 81 citations
5
h-index
UA
Uwe Aickelin
University of Nottingham, United Kingdom
5 publications · 81 citations
5
h-index

1–5 of 499

Institutions

284

1–8 of 284

Venues

Journal of Retailing
25 publications · 2.5K citations
24
h-index
Journal of Retailing and Consumer Services
24 publications · 1.1K citations
19
h-index
International Journal of Retail & Distribution Management
22 publications · 849 citations
18
h-index
The International Review of Retail Distribution and Consumer Research
9 publications · 299 citations
9
h-index
SSRN Electronic Journal
Repository · 7 publications · 250 citations
7
h-index

1–5