The Influence of Brand Loyalty on Cosmetics purchase Intention of Iranian Female Consumers

Abstract

The purpose of this research is to investigate the relationship of factors affecting brand loyalty on purchase intention by using cosmetic of female consumers in Iran. Factors affecting of brand loyalty are brand name, product quality, price, design, promotion, service quality and store environment. A total of 408 questionnaires were distributed to female cosmetic consumers aged between 16-45.The survey was distributed at Tehran city at three malls. The proposed relationships have been tested using structural equation modelling (SEM) with lisrel and visual PLS. The research results showed that there is positive and significant relationship between factors of brand loyalty (brand name, product quality, price, design, promotion, service quality and store environment) with cosmetics purchase intention. The objective of the analysis is to find out whether there is significant relationship between the variables. A scale of overall purchase intention in cosmetic sector was obtained, composed of seven factors and represented by 29 items that are significant for their measurement.