Richard L. Oliver - Concepedia

Author

Richard L. Oliver

Vanderbilt University

Also Known As

Oliver, R, R Oliver, R.L. Oliver, RICHARD L. OLIVER, Richard L Oliver, Richard L. Oliver, Richard Oliver

149

Publications

61.5K

Citations

H-Index

162

Concepts

All Affiliations

Vanderbilt University University of Pennsylvania New Mexico State University Washington University in St. Louis

About

Richard L. Oliver is an author at Vanderbilt University specializing in management, marketing, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	42	47	49.7K
2	Business	34	36	44.8K
3	Engineering	6	6	1.5K
4	Education	5	5	142
5	Health Sciences	1	1	2K

Richard L. Oliver

Publications

55.6K

Citations

H-Index

Page 1

	Year	Citations
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions Richard L. Oliver Journal of Marketing Research Customer SatisfactionBehavioral Decision MakingConsumer StudySatisfaction DecisionsConsumer Research	1980	9.9K
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions Richard L. Oliver Journal of Marketing Research Customer SatisfactionBehavioral Decision MakingSatisfaction DecisionsConsumer ResearchIndividual Decision Making	1980	7.1K
Whence Consumer Loyalty? Richard L. Oliver Journal of Marketing Customer SatisfactionRelationship MarketingWhence Consumer LoyaltyConsumer LoyaltyService Quality	1999	6.9K
Whence Consumer Loyalty? Richard L. Oliver Journal of Marketing Customer SatisfactionConsumer UncertaintyConsumer MotivationConsumer StudyConsumer Research	1999	4.6K
Cognitive, Affective, and Attribute Bases of the Satisfaction Response Richard L. Oliver Journal of Consumer Research Customer SatisfactionBehavioral Decision MakingAffective VariableConsumer StudyBuying Behavior	1993	3.2K
Measurement and evaluation of satisfaction processes in retail settings. Richard L. Oliver Customer SatisfactionSatisfaction ProcessesService QualityService ResearchManagement	1981	2.2K
The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction Robert A. Westbrook, Richard L. Oliver Journal of Consumer Research	1991	2.1K
Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction Haim Mano, Richard L. Oliver Journal of Consumer Research Customer SatisfactionConsumer UncertaintyConsumer MotivationConsumer StudyConsumer Research	1993	2K
Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach Richard L. Oliver, John E. Swan Journal of Marketing Customer SatisfactionMaximum Likelihood EstimationBehavioral Decision MakingConsumer StudySocial Psychology	1989	1.8K
Response Determinants in Satisfaction Judgments Richard L. Oliver, Wayne S. DeSarbo Journal of Consumer Research MarketingSatisfaction FormationJob SatisfactionBehavioral SciencesBehavioral Decision Making	1988	1.7K

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