Journal of Marketing Research · 2011 · 128 citations · 25 references
Social SciencesPsychologySocial PsychologyBehavioral EconomicsConsumer BehaviorDecision TheoryBehavioral Decision-makingConsumer Decision-makingConsumer TheoryAttribute Trade-offsBehavioral Consumer TheoryContext-dependent ChoiceTrade-off Making
Everyday decisions present consumers with several trade-offs. In turn, these trade-offs can influence the decision outcome. The authors show that the level at which people construe a choice can affect trade-off making, such that a high construal of a choice decreases comparative trade-offs relative to a low construal. They use six studies to illustrate the idea in three important trade-off-relevant context effects. The results show that a high (versus a low) construal decreases the compromise and background-contrast effects and increases the attraction effect by reducing attribute-level trade-offs.
25
Constructive Consumer Choice Processes
James R. Bettman, Mary Frances Luce, John W. Payne · Journal of Consumer Research · 1998 · 2.8K citations
Consumer Choice between Hedonic and Utilitarian Goods
Ravi Dhar, Klaus Wertenbroch · Journal of Marketing Research · 2000 · 2.2K citations