The influence of visual packaging design on perceived food product quality, value, and brand preference

Edward Wang

International Journal of Retail & Distribution Management · 2013 · 246 citations · 47 references

Concepts

TL;DR

Packaging at point‑of‑purchase offers heightened communication potential, yet empirical studies on how visual design shapes consumer product and brand evaluations remain scarce. The study develops a theoretical model linking consumer attitudes toward visual packaging to perceived product quality, product value, and brand preference, providing guidance for positive evaluations. A self‑administered questionnaire based on literature was distributed to 315 undergraduate students. Attitudes toward visual packaging directly boost perceived product quality and brand preference, with perceived quality also influencing brand preference directly and via product value, suggesting firms should focus on color, typeface, logo, graphics, and size to enhance positive perceptions.

Abstract

Purpose – Although the increase in point-of-purchase decisions heightens the communication potential of food product packaging, empirical research on understanding how visual packaging affects consumers' subsequent product and brand evaluations and perceptions is scant. This study seeks to develop a theoretical model to show the effects of consumer attitudes toward visual food packaging on perceived product quality, product value, and brand preference. Design/methodology/approach – A self-administered questionnaire developed from the literature was conducted, and 315 undergraduate students participated in the study. Findings – The empirical results show that attitudes toward visual packaging directly influence consumer-perceived food product quality and brand preference. Perceived food product quality also directly and indirectly (through product value) affects brand preference. Originality/value – This paper offers directions for understanding the effects of visual packaging on positive consumer product and brand evaluations. Based on the study findings, food firms should emphasize the visual packaging design factors such as color, typeface, logo, graphics, and size to form consumers' positive perceptions and brand preference.

References

47