Service Value Perception

Service Value Perception is a psychographic construct within service marketing that captures the extent to which customers subjectively evaluate the worth of a service offering based on the perceived balance between received benefits and incurred costs.

235

Publications

17K

Citations

559

Authors

331

Institutions

Publications per year

2017–2026

93

Authors

559

  1. JJ
    J. Joseph Cronin

    Florida State University, United States

    4 publications · 760 citations

    4

    h-index

  2. MK
    Michael K. Brady

    Florida State University, United States

    3 publications · 811 citations

    3

    h-index

  3. DM
    David Martín

    Universidad de Sevilla, Spain

    3 publications · 406 citations

    3

    h-index

  4. KH
    Kristina Heinonen

    Hanken School of Economics, Finland

    3 publications · 172 citations

    3

    h-index

  5. LW
    Lester W. Johnson

    Swinburne University of Technology, Australia

    3 publications · 46 citations

    3

    h-index

1–5 of 559

Venues

  1. Service Industries Journal

    7 publications · 228 citations

    7

    h-index

  2. Journal of Retailing and Consumer Services

    7 publications · 306 citations

    7

    h-index

  3. 6

    h-index

  4. Industrial Marketing Management

    6 publications · 591 citations

    6

    h-index

  5. 6

    h-index

1–5