Concepedia
Statistics
Publications
56
Citations
6.9K
H-Index
40
Active since
2001
Affiliations
Radboud University Nijmegen(Current)
University of Liège
Hasselt University
Maastricht University
Open University of the Netherlands
Allard C.R. van Riel is an author at Radboud University Nijmegen specializing in business, marketing, and management.
Publications per year
2001–2024
Comfort your online customer: quality, trust and loyalty on the internet
Dina Ribbink, Allard C.R. van Riel, Veronica Liljander et al. · Managing Service Quality · 2004 · 869 citations
Business, Management Information Systems, Marketing +17
Exploring consumer evaluations of e‐services: a portal site
Allard C.R. van Riel, Veronica Liljander, Petra Jurriëns · International Journal of Service Industry Management · 2001 · 545 citations
Business, Information Systems, Marketing +17
Technology readiness and the evaluation and adoption of self-service technologies
Veronica Liljander, Filippa Gillberg, Johanna Gummerus et al. · Journal of Retailing and Consumer Services · 2005 · 498 citations
Management, Information Systems, Management Information Systems +12
Customer loyalty to content‐based Web sites: the case of an online health‐care service
Johanna Gummerus, Veronica Liljander, Minna Pura et al. · Journal of Services Marketing · 2004 · 428 citations · Full text
Business, Management Information Systems, Marketing +15
Consumer evaluations of store brands: effects of store image and product attributes
Janjaap Semeijn, Allard C.R. van Riel, Andrea Ambrosini · Journal of Retailing and Consumer Services · 2003 · 390 citations
Business, Marketing, Marketing Management +17
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