Concepedia

Dina Ribbink

DR

Statistics

Publications

8

Citations

1.2K

H-Index

8

Active since

2004

Affiliations

Western University(Current)

University of Maryland, College Park

University of Liège

Open University of the Netherlands

Oregon State University Cascades

Dina Ribbink is an author at Western University specializing in management, business, and rail freight policy.

Publications per year

2004–2018

8

Publications

8

Comfort your online customer: quality, trust and loyalty on the internet

Dina Ribbink, Allard C.R. van Riel, Veronica Liljander et al. · Managing Service Quality · 2004 · 869 citations

Business, Management Information Systems, Marketing +17

The impact of cultural differences on buyer–supplier negotiations: An experimental study

Dina Ribbink, Curtis M. Grimm · Journal of Operations Management · 2014 · 124 citations

Management, International Business, Supply Chain Management +17

Waiting for service at the checkout

Allard C.R. van Riel, Janjaap Semeijn, Dina Ribbink et al. · Journal of service management · 2012 · 88 citations

Business, Marketing, Retail Management +12

Effectiveness of bonus and penalty incentive contracts in supply chain exchanges: Does national culture matter?

Yun Shin Lee, Dina Ribbink, Stephanie Eckerd · Journal of Operations Management · 2018 · 39 citations

Management, Business Economics, Supply Chain Management +13

Incentivizing supplier participation in buyer innovation: Experimental evidence of non‐optimal contractual behaviors

Tingting Yan, Dina Ribbink, Hubert Pun · Journal of Operations Management · 2018 · 37 citations

Business, Business Economics, Project Management +17

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