3
Publications
400
Citations
3
H-Index
2008
Active since
Affiliations
Open University of the Netherlands(Current)
Janjaap Semeijn is an author at Open University of the Netherlands specializing in management, consumer behavior, and business.
Top concepts
ManagementBusinessMarketingConsumer BehaviorConsumer ResearchCustomer SatisfactionDesignRoboticsAutomationTechnology
Publications per year
2008–2021
3
3
Waiting for service at the checkout
Allard C.R. van Riel, Janjaap Semeijn, Dina Ribbink et al. · Journal of service management · 2012 · 87 citations
Customer Experience, Customer Satisfaction, Consumer Decision Making +15
Rows per page
1–3 of 3