You plan to manipulate me: A persuasion knowledge perspective for understanding the effects of AI-assisted selling

The Persuasion Knowledge Model: How People Cope with Persuasion Attempts

Marian Friestad, Peter Wright · Journal of Consumer Research · 1994 · 3.6K citations

Business, Marketing, Social Psychology +14

Structural Equation Modeling: A Second Course

Personnel Psychology · 2007 · 2.8K citations

Social Sciences, Educational Measurement, Psychometrics +10

Consumers' Use of Persuasion Knowledge: The Effects of Accessibility and Cognitive Capacity on Perceptions of an Influence Agent

Margaret C. Campbell, Amna Kirmani · Journal of Consumer Research · 2000 · 1.3K citations

Social Sciences, Psychology, Social Psychology +14

Consumers and Artificial Intelligence: An Experiential Perspective

Stefano Puntoni, Rebecca Walker Reczek, Markus Giesler et al. · Journal of Marketing · 2020 · 1K citations · Full text

Computing, Computer Science, Social Psychology +10

A Hierarchical Model of Health Service Quality

Tracey S. Dagger, Jill Sweeney, Lester W. Johnson · Journal of Service Research · 2007 · 740 citations

Management, Health Behavior, Health Services Administration +17