The Mediating Effects of Brand Association, Brand Loyalty, Brand Image and Perceived Quality on Brand Equity

Erfan Severi, Kwek Choon Ling

Asian Social Science · 2013 · 289 citations · 42 references

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TL;DR

Brand equity is a central objective of marketing research and essential for companies to build brand experience that influences consumer decision making. The study seeks to examine the indirect relationships among brand equity dimensions and overall brand equity. Using 300 usable questionnaires, the study measured brand association, brand awareness, brand loyalty, perceived quality, and brand image. Results reveal that these dimensions mediate brand equity. Citation: Yasin & Abdul Rahman Zahari, 2011.

Abstract

According to Marketing Science Institute (2002), one of the major objectives of marketing research is to assess the strength of brand equity. It is imperative to acknowledge that brand equity is an inseparable part of marketing and essential to the companies to create core-competencies and build strong brand experience that will impact the consumer decision making process (Norjaya Mohd. Yasin & Abdul Rahman Zahari, 2011). The aim of this study is to find out the indirect relationship amongst the brand equity dimensions on brand equity. For the purpose of this study, brand equity dimensions include brand association, brand awareness, brand loyalty, perceived quality and brand image. In this study, a sum of 300 usable questionnaires were gathered. The result indicates a mediating relationship amongst the dimensions of brand equity on brand equity.

References

42