Concepedia

Bo Edvardsson

BE

Statistics

Publications

143

Citations

14.7K

H-Index

63

Active since

1979

Affiliations

Karlstad University(Current)

University of Inland Norway

Hanken School of Economics

Linköping University

Tecnológico de Monterrey

Bo Edvardsson is an author at Karlstad University specializing in management, business, and service design.

Publications per year

1979–2024

143

Publications

143

Expanding understanding of service exchange and value co-creation: a social construction approach

Bo Edvardsson, Bård Tronvoll, Thorsten Gruber · Journal of the Academy of Marketing Science · 2010 · 1.4K citations · Full text

Business, Marketing, Organizations +14

Key Concepts for New Service Development

Bo Edvardsson, Jan Olsson · Service Industries Journal · 1996 · 782 citations

Management, Quality Management, Quality Engineering +15

A customer‐dominant logic of service

Kristina Heinonen, Tore Strandvik, Jacob Mickelsson et al. · Journal of service management · 2010 · 777 citations

Business, Marketing, Marketing Management +13

New service development: learning from and with customers

Jonas Matthing, Bodil Sandén, Bo Edvardsson · International Journal of Service Industry Management · 2004 · 528 citations

Management, Innovation Management, Innovation +15

Value in use through service experience

Sara Sandström, Bo Edvardsson, Per Kristensson et al. · Managing Service Quality · 2008 · 492 citations

Business, Information Systems, Marketing +15

1–5 of 143