Concepedia

Author

Jonas Matthing

Karlstad UniversityORCID

Also Known As

Jonas Matthing

12

Publications

1.8K

Citations

7

H-Index

37

Concepts

All Affiliations

Karlstad UniversityStockholm School of Economics
JM

About

Jonas Matthing is an author at Karlstad University specializing in customer satisfaction, business, and management.

Top Concepts

#ConceptH-IndexPublicationsCitations

1

Business

6

6

1.7K

2

Management

6

6

1.7K

3

Marketing

6

6

1.7K

4

Cognitive Science

1

1

162

5

Communication

1

1

29

Jonas Matthing

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6

Publications

1.7K

Citations

6

H-Index

YearCitations

New service development: learning from and with customers

Jonas Matthing, Bodil Sandén, Bo Edvardsson

International Journal of Service Industry Management

2004

528

Key strategies for the successful involvement of customers in the co‐creation of new technology‐based services

Per Kristensson, Jonas Matthing, Niklas Johansson

International Journal of Service Industry Management

2008

482

Managing User Involvement in Service Innovation

Peter Magnusson, Jonas Matthing, Per Kristensson

Journal of Service Research

2003

387

Users as a Hidden Resource for Creativity: Findings from an Experimental Study on User Involvement

Per Kristensson, Peter Magnusson, Jonas Matthing

Creativity and Innovation Management

2002

162

Developing successful technology‐based services: the issue of identifying and involving innovative users

Jonas Matthing, Per Kristensson, Anders Gustafsson,

Journal of Services Marketing

2006

148

Customer Involvement in New Service Development

Jonas Matthing

2004

29

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