6
Publications
904
Citations
6
H-Index
2010
Active since
Affiliations
Jacob Mickelsson is an author at Hanken School of Economics specializing in marketing insights, business, and management.
Top concepts
BusinessMarketingManagementMarketing InsightsConsumer BehaviorConsumer ResearchArtsBrandingBrand StrategyUser Experience
Publications per year
2010–2022
6
6
A customer‐dominant logic of service
Kristina Heinonen, Tore Strandvik, Jacob Mickelsson et al. · Journal of service management · 2010 · 756 citations
Customer Satisfaction, Cd Business Logic, Brand Strategy +18
Jacob Mickelsson · Journal of service management · 2013 · 74 citations
Customer Satisfaction, Consumer Research, Customer Activity +16
User-defined ecosystems in health and social care
Jacob Mickelsson, Ulla Särkikangas, Tore Strandvik et al. · Journal of Services Marketing · 2022 · 15 citations · Full text
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