Concepedia

Tore Strandvik

TS

Statistics

Publications

42

Citations

5.9K

H-Index

27

Active since

1993

Affiliations

Hanken School of Economics(Current)

Karlstad University

Tore Strandvik is an author at Hanken School of Economics specializing in business, marketing, and marketing management.

Publications per year

1993–2022

42

Publications

42

Managing Customer Relationships for Profit: The Dynamics of RelationshipQuality

Kaj Storbacka, Tore Strandvik, Christian Grönroos · International Journal of Service Industry Management · 1994 · 1.2K citations

Business, Marketing, Marketing Management +14

A customer‐dominant logic of service

Kristina Heinonen, Tore Strandvik, Jacob Mickelsson et al. · Journal of service management · 2010 · 777 citations

Business, Marketing, Marketing Management +13

Emotions in service satisfaction

Veronica Liljander, Tore Strandvik · International Journal of Service Industry Management · 1997 · 655 citations

Business, Social Psychology, Consumer Behavior +15

The effects of satisfaction and loyalty on profits and growth: Products versus services

Bo Edvardsson, Michael D. Johnson, Anders Gustafsson et al. · Total Quality Management · 2000 · 402 citations

Business, Business Economics, Marketing +16

Customer-dominant logic: foundations and implications

Kristina Heinonen, Tore Strandvik · Journal of Services Marketing · 2015 · 339 citations

Business, Marketing, Marketing Management +7

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