Statistics
Publications
45
Citations
7.8K
H-Index
34
Active since
2006
Thorsten Gruber is an author at University of Manchester specializing in business, marketing, and customer satisfaction.
Publications per year
2006–2022
45
45
Brave new world: service robots in the frontline
Jochen Wirtz, Paul G. Patterson, Werner H. Kunz et al. · Journal of service management · 2018 · 2.1K citations · Full text
Vinh Nhat Lu, Jochen Wirtz, Werner H. Kunz et al. · Journal of Service Theory and Practice · 2020 · 544 citations · Full text
Engineering, Organizational Behavior, Human-robot Interaction +12
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