Sabine Benoit

A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors

Sabine Benoit, Thomas L. Baker, Ruth N. Bolton et al. · Journal of Business Research · 2017 · 539 citations · Full text

Social Sciences, Marketing, Consumption Studies +8

Contagious Effects of Customer Misbehavior in Access-Based Services

Tobias Schaefers, Kristina Wittkowski, Sabine Benoit et al. · Journal of Service Research · 2015 · 228 citations · Full text

Social Sciences, Marketing, Social Psychology +12

The interplay of customer experience and commitment

Timothy L. Keiningham, Joan Ball, Sabine Benoit et al. · Journal of Services Marketing · 2017 · 152 citations · Full text

Business, Marketing, Marketing Management +14

Restrict, clean and protect: signaling consumer safety during the pandemic and beyond

Liliana L. Bove, Sabine Benoit · Journal of service management · 2020 · 109 citations · Full text

Pharmacy, Marketing, Consumer Protection +14

Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences

Dhruv Grewal, Sabine Benoit, Stephanie Noble et al. · Journal of Retailing · 2023 · 100 citations · Full text

Business, Management Information Systems, Retail Management +17