Journal of Retailing and Consumer Services · 2024 · 62 citations · 100 references
BusinessMarketingRetail ManagementConsumer BehaviorE-commerce RetailingRetail MarketingCustomer EngagementEngagement AnalyticsOnline Consumer BehaviorRetail Consumer BehaviorSpeech InteractionUser Engagement AnalysisChatbot InteractionChatbot SystemsConversational EngagementOnline Customer EngagementOnline Grocery RetailingRetail Customer EngagementUser Engagement
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