Concepedia
Statistics
Publications
71
Citations
4.2K
H-Index
36
Active since
2016
Affiliations
Indian Institute of Management Visakhapatnam(Current)
Institute of Management Technology
Griffith University
Management Development Institute
NEOMA Business School
Amit Shankar is an author at Indian Institute of Management Visakhapatnam specializing in management, marketing, and business.
Top concepts
ManagementMarketingBusinessConsumer ResearchCustomer SatisfactionConsumer BehaviorInteractive MarketingDigital MarketingCommunicationUser Experience
Publications per year
2016–2025
The influence of e-banking service quality on customer loyalty
Amit Shankar, Charles Jebarajakirthy · International Journal of Bank Marketing · 2019 · 308 citations
Customer Satisfaction, Online Customer Behavior, Service Quality +14
Factors Affecting Mobile Payment Adoption Intention: An Indian Perspective
Amit Shankar, Biplab Datta · Global Business Review · 2018 · 294 citations · Full text
Customer Satisfaction, Fintech, Indian Perspective +11
How do electronic word of mouth practices contribute to mobile banking adoption?
Amit Shankar, Charles Jebarajakirthy, Md Ashaduzzaman · Journal of Retailing and Consumer Services · 2019 · 272 citations · Full text
Fintech, Advertising, Mobile Commerce +13
Impact of online convenience on mobile banking adoption intention: A moderated mediation approach
Charles Jebarajakirthy, Amit Shankar · Journal of Retailing and Consumer Services · 2020 · 230 citations · Full text
Customer Satisfaction, Fintech, Mobile Commerce +13
Convenience Matter in Mobile Banking Adoption Intention?
Amit Shankar, Bikramjit Rishi · Australasian Marketing Journal (AMJ) · 2020 · 205 citations
Customer Satisfaction, Fintech, Online Banking +14
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