Journal of Marketing Management · 2002 · 368 citations · 2 references
Brand PerceptionCustomer SatisfactionMeasurement InstrumentBrand EquityManagementBusinessBrand DevelopmentConsumer ResearchConsumer AttitudeProduct QualityProduct Functional UtilityBrand AwarenessMarketingBrand AuthorityBrand UtilitiesBrand Management
This work considers the development and validation of a measurement instrument of brand equity based on the value ascribed to brands by consumers. The results obtained indicate the existence of four basic dimensions of brand utilities: product functional utility, product symbolic utility, brand name functional utility, brand name symbolic utility. The various tests employed show a reasonable degree of reliability and validity of the proposed scale for the sports shoes sector.
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