Journal of Marketing Research · 1993 · 274 citations · 18 references
Organizational CommunicationMarketing EthicsManagementBusinessEthical LeadershipSupervision SystemSupervision (Telephony)Organizational ResearchMarketing ManagementEthical IssuesCorporate ComplianceHuman Resource ManagementExperimental DesignProfessional EthicOrganizational BehaviorSalesforce Supervision
Using an experimental design, the authors explore organizational consequences and ethical issues in salesforce supervision. The findings suggest that managers’ decisions to either discipline or rew...
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