International Journal of Sports Marketing and Sponsorship · 2001 · 317 citations · 43 references
BusinessMarketingMarketing ManagementBrand ManagementConsumer BehaviorMarketing StrategyBrand AssociationsBrand EquityBrand ExperienceBrand ImageBrand LoyaltyCustomer LoyaltyConsumer FandomLoyalty DriversMultiple Regression
This paper examines the relationship between brand associations (anything in the consumer's mind linked to a specific team brand) and brand loyalty in US professional sport. To study the relationship between 13 brand association dimensions and brand loyalty, a survey of professional sport consumers was completed (N = 929). Results of multiple regression analysis revealed positive relationships between fan identification, escape, nostalgia, and product delivery, and brand loyalty. Negative relationships were found between tradition, star players, and peer group acceptance, and brand loyalty.
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Conceptualizing, Measuring, and Managing Customer-Based Brand Equity
Kevin Lane Keller · Journal of Marketing · 1993 · 10.5K citations