JCPenney (United States)

Crafting Integrated Multichannel Retailing Strategies

Zhang Jie, Paul Farris, Tarun Kushwaha et al. · SSRN Electronic Journal · 2009 · 354 citations · Full text

Management, Retail Management, Strategic Management +13

A TALE OF TWO CLIMATES: DIVERSITY CLIMATE FROM SUBORDINATES’ AND MANAGERS’ PERSPECTIVES AND THEIR ROLE IN STORE UNIT SALES PERFORMANCE

Patrick F. McKay, Derek R. Avery, Mark A. Morris · Personnel Psychology · 2009 · 238 citations

Business, Organizational Behavior, Retail Management +15

Does Diversity Climate Lead to Customer Satisfaction? It Depends on the Service Climate and Business Unit Demography

Patrick F. McKay, Derek R. Avery, Hui Liao et al. · Organization Science · 2010 · 199 citations

Business, Marketing, Organizational Behavior +9

Managerial skills: what has changed since the late 1980s

William A. Gentry, Lauren S. Harris, Becca A. Baker et al. · Leadership & Organization Development Journal · 2008 · 56 citations

Management, Organization Studies, Organizational Behavior +6

Mobile Promotions: A Framework and Research Priorities

Michelle Andrews, Jody Goehring, Sam K. Hui et al. · Journal of Interactive Marketing · 2016 · 22 citations · Full text

Management, Health Promotion, Marketing +12