Hui Liao - Concepedia

Author

Hui Liao

University of Maryland, College Park ORCID

Also Known As

H LIAO, H. -X. Liao, H. Liao, HUI LIAO, Hengyi Liao, Hongyun Liao, Hsi-Ling Liao, Hui LIAO, Hui Liao, Joo Hun Han

123

Publications

13.9K

Citations

H-Index

161

Concepts

All Affiliations

University of Maryland, College Park Rutgers, The State University of New Jersey Huazhong University of Science and Technology University of Illinois Urbana-Champaign University of Florida

About

Hui Liao is an author at University of Maryland, College Park specializing in organizational behavior, management, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	36	42	10.4K
2	Arts	7	7	1.5K
3	Education	6	6	2.1K
4	Law	3	3	639
5	Health Sciences	1	1	12

Hui Liao

Publications

12.2K

Citations

H-Index

Page 1

	Year	Citations
A MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES. Hui Liao, Aichia Chuang Academy of Management Journal Customer SatisfactionPsm PerformanceHuman Resource ManagementOrganizational BehaviorPerformance Management	2004	1.1K
Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. Hui Liao, Keiko Toya, David P. Lepak, Journal of Applied Psychology Performance ManagementCustomer SatisfactionEmployee InvolvementManagement PerspectiveEmployee Attitude	2009	953
The Dark Side of Leadership: A Three-Level Investigation of the Cascading Effect of Abusive Supervision on Employee Creativity Dong Liu, Hui Liao, Raymond Loi Academy of Management Journal EducationHuman Resource ManagementTeam Member CreativityOrganizational ConflictOrganizational Behavior	2012	718
Looking at Both Sides of the Social Exchange Coin: A Social Cognitive Perspective on the Joint Effects of Relationship Quality and Differentiation on Creativity Hui Liao, Dong Liu, Raymond Loi Academy of Management Journal Social PsychologyProject ManagementSocial InfluenceBoth SidesSocial Exchange Coin	2010	620
Transforming service employees and climate: A multilevel, multisource examination of transformational leadership in building long-term service relationships. Hui Liao, Aichia Chuang Journal of Applied Psychology Customer SatisfactionTransformational LeadershipHuman Resource ManagementOrganizational BehaviorEmployee Attitude	2007	577
STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS Chih‐Hsun Chuang, Hui Liao Personnel Psychology Customer SatisfactionStrategic Human ResourcesEducationHuman Service OrganizationHuman Resource Management	2010	561
The Impact of Justice Climate and Justice Orientation on Work Outcomes: A Cross-Level Multifoci Framework. Hui Liao, Deborah E. Rupp Journal of Applied Psychology Justice ClimateWork AttitudeWork OutcomesEmployee AttitudeWorkplace Justice	2005	555
Do it right this time: The role of employee service recovery performance in customer-perceived justice and customer loyalty after service failures. Hui Liao Journal of Applied Psychology Employee InvolvementCustomer SatisfactionCustomer ExperienceService FailuresService Quality	2007	527
Daily Customer Mistreatment and Employee Sabotage Against Customers:Examining Emotion and Resource Perspectives Mo Wang, Hui Liao, Yujie Zhan, Academy of Management Journal Customer ExperienceCustomer SatisfactionSocial PsychologyConsumer ResearchOrganizational Behavior	2011	527
Directive versus Empowering Leadership: A Field Experiment Comparing Impacts on Task Proficiency and Proactivity Scott L. Martin, Hui Liao, Elizabeth M. Campbell Academy of Management Journal Field Experiment ComparingUnited Arab EmiratesEducational PsychologyEducationHuman Resource Management	2012	395

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