Danny N. Bellenger

The influence of salesperson selling behaviors on customer satisfaction with products

Brent G. Goff, James S. Boles, Danny N. Bellenger et al. · Journal of Retailing · 1997 · 368 citations

Customer Experience, Customer Satisfaction, Interactive Marketing +9

An Empirical Test of Trust-Building Processes and Outcomes in Sales Manager–Salesperson Relationships

Thomas G. Brashear, James S. Boles, Danny N. Bellenger et al. · Journal of the Academy of Marketing Science · 2003 · 264 citations

Relationship Marketing, Trust-building Processes, Empirical Test +9

Salesforce Socialization

Alan J. Dubinsky, Roy D. Howell, Thomas N. Ingram et al. · Journal of Marketing · 1986 · 159 citations

Customer Satisfaction, Critical Responsibility, Social Influence +16

Patronage motives of mature consumers in the selection of food and grocery stores

George P. Moschis, Carolyn Folkman Curasi, Danny N. Bellenger · Journal of Consumer Marketing · 2004 · 148 citations

Customer orientation and salesperson performance

Mark E. Cross, Thomas G. Brashear, Edward E. Rigdon et al. · European Journal of Marketing · 2007 · 139 citations

Customer Experience, Customer Satisfaction, Relationship Marketing +13