Thomas N. Ingram

Behavior-Based and Outcome-Based Salesforce Control Systems

David W. Cravens, Thomas N. Ingram, Raymond W. LaForge et al. · Journal of Marketing · 1993 · 531 citations

Management, Organization Studies, Organizational Behavior +17

Determinants of relationship quality: An artificial neural network analysis

David Bejou, Barry Wray, Thomas N. Ingram · Journal of Business Research · 1996 · 303 citations

Business, Marketing, Social Psychology +14

Behavior-Based and Outcome-Based Salesforce Control Systems

David W. Cravens, Thomas N. Ingram, Raymond W. LaForge et al. · Journal of Marketing · 1993 · 254 citations

Management, Organization Studies, Organizational Behavior +17

Service Provider Job Satisfaction and Customer

K. Douglas Hoffman, Thomas N. Ingram · Journal of Services Marketing · 1992 · 234 citations

Management, Organizational Behavior, Customer Relationship Management +14

Investigating the relationships among sales, management control, sales territory design, salesperson performance, and sales organization effectiveness

Emin Babakus, David W. Cravens, Ken Grant et al. · International Journal of Research in Marketing · 1996 · 229 citations

Management, Marketing, Marketing Management +16