David Bejou - Concepedia

Author

David Bejou

Virginia State University

Also Known As

David Bejou

Publications

2.2K

Citations

H-Index

Concepts

All Affiliations

Virginia State University University of North Carolina Wilmington De Montfort University Koç University University of Ulster

About

David Bejou is an author at Virginia State University specializing in business, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	14	19	2.1K
2	Management	14	19	2.1K
3	Business Analytics	2	2	28
4	Engineering	1	1	92
5	Cognitive Science	1	1	294

David Bejou

Publications

2.1K

Citations

H-Index

Page 1

	Year	Citations
Tourism destination marketing alliances Adrian Palmer, David Bejou Annals of Tourism Research Tourism ManagementDestination MarketingTourism MarketingManagementBusiness	1995	331
Determinants of relationship quality: An artificial neural network analysis David Bejou, Barry Wray, Thomas N. Ingram Journal of Business Research Total Quality ManagementCustomer SatisfactionRelationship MarketingQuality CriterionManagement	1996	303
Using Neural Network Analysis to Evaluate Buyer‐Seller Relationships Barry Wray, Adrian Palmer, David Bejou European Journal of Marketing Marketing AnalyticsCustomer SatisfactionConsumer ResearchTowards Relationship QualityProfessional Selling	1994	294
Service failure and loyalty: an exploratory empirical study of airline customers David Bejou, Adrian Palmer Journal of Services Marketing Customer SatisfactionConsumer ResearchExploratory Empirical StudyBuyer‐seller Relationship DevelopmentService Quality	1998	267
Trust, ethics and relationship satisfaction David Bejou, Christine Ennew, Adrian Palmer International Journal of Bank Marketing Relationship MarketingCustomer SatisfactionIntimate RelationshipService QualityCustomer Retention	1998	250
Buyer‐seller relationships: A conceptual model and empirical investigation Adrian Palmer, David Bejou Journal of Marketing Management Customer SatisfactionConsumer ResearchLife Cycle ConceptProfessional SellingManagement	1994	205
A Critical Incident Approach to Examining the Effects of Service Failures on Customer Relationships David Bejou, Bo Edvardsson, J P Rakowski Journal of Travel Research Service ProviderCustomer SatisfactionEngineeringSafety ScienceNegative Critical Incidents	1996	92
Issues and Perspectives in Global Customer Relationship Management B. Ramaseshan, David Bejou, Subhash C. Jain, Journal of Service Research Customer ExperienceCustomer SatisfactionDigital MarketingInternational MarketingGcrm Environment	2006	81
Relationship marketing: Evolution, present state, and future David Bejou Psychology and Marketing Relationship MarketingCustomer SatisfactionManagementConsumer ResearchBusiness	1997	77
The effects of gender on the development of relationships betweenclients and financial advisers Adrian Palmer, David Bejou International Journal of Bank Marketing	1995	65

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