Concepedia

James S. Boles

JS

72

Publications

13.2K

Citations

48

H-Index

1977

Active since

Affiliations

Georgia State University(Current)

University of North Carolina at Greensboro

University of Southern Mississippi

Louisiana State University

Western Carolina University

James S. Boles is an author at Georgia State University specializing in management, business, and marketing.

Top concepts

BusinessManagementMarketingOrganizational BehaviorCustomer SatisfactionHuman ResourcesConsumer ResearchSales ManagementSocial SciencesConsumer Behavior

Publications per year

1977–2023

72

Publications

72

Development and validation of work–family conflict and family–work conflict scales.

Richard G. Netemeyer, James S. Boles, Robert McMurrian · Journal of Applied Psychology · 1996 · 3.5K citations

Organizational Conflict, Workforce Development, Workplace Conflict +13

The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction

Barry J. Babin, James S. Boles · Journal of Retailing · 1996 · 865 citations · Full text

Employee Involvement, Job Satisfaction, Performance Studies +9

An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context

Richard G. Netemeyer, James S. Boles, Daryl McKee et al. · Journal of Marketing · 1997 · 641 citations

Work Attitude, Customer Satisfaction, Employee Attitude +15

Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women

Barry J. Babin, James S. Boles · Journal of Marketing · 1998 · 558 citations

Customer Satisfaction, Human Resource Management, Workplace Study +20

Development and validation of work-family conflict and family-work conflict scales.

Richard G. Netemeyer, James S. Boles, Robert McMurrian · Journal of Applied Psychology · 1996 · 482 citations

Family-work Conflict Scales, Workforce Development, Workplace Conflict +8

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