Concepedia

Daryl McKee

DM

14

Publications

3.6K

Citations

13

H-Index

1989

Active since

Affiliations

Louisiana State University(Current)

Texas A&M University

Texas Wesleyan University

Georgia State University

Daryl McKee is an author at Louisiana State University specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingCustomer SatisfactionStrategic ManagementStrategyBusiness StrategyHuman ResourcesOrganizational BehaviorOrganizational Communication

Publications per year

1989–2006

14

Publications

14

Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees

Michael D. Hartline, James G. Maxham, Daryl McKee · Journal of Marketing · 2000 · 793 citations

Customer-oriented Firm, Customer Satisfaction, Customer Experience +21

An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context

Richard G. Netemeyer, James S. Boles, Daryl McKee et al. · Journal of Marketing · 1997 · 641 citations

Work Attitude, Customer Satisfaction, Employee Attitude +15

Strategic Adaptability and Firm Performance: A Market-Contingent Perspective

Daryl McKee, P. Rajan Varadarajan, William M. Pride · Journal of Marketing · 1989 · 448 citations

Firm Performance, Strategic Adaptability, Competitive Advantage +17

An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context

Richard G. Netemeyer, James S. Boles, Daryl McKee et al. · Journal of Marketing · 1997 · 383 citations

Work Attitude, Customer Satisfaction, Employee Attitude +15

Strategic Adaptability and Firm Performance: A Market-Contingent Perspective

Daryl McKee, P. Rajan Varadarajan, William M. Pride · Journal of Marketing · 1989 · 337 citations

Firm Performance, Strategic Adaptability, Competitive Advantage +17

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