Concepedia
Statistics
Publications
19
Citations
1.7K
H-Index
16
Active since
2004
Affiliations
Huntsman (United States)(Current)
Utah State University
Brigham Young University
Northeastern University
Boston College
Sterling A. Bone is an author at Huntsman (United States) specializing in marketing, business, and marketing management.
Publications per year
2004–2023
Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens
Clay M. Voorhees, Paul W. Fombelle, Yany Grégoire et al. · Journal of Business Research · 2017 · 469 citations · Full text
Business, Marketing, Marketing Management +14
The effects of scarcity on consumer decision journeys
Rebecca W. Hamilton, Debora V. Thompson, Sterling A. Bone et al. · Journal of the Academy of Marketing Science · 2018 · 353 citations
Business, Marketing, Marketing Management +12
Rejected, Shackled, and Alone: The Impact of Systemic Restricted Choice on Minority Consumers' Construction of Self
Sterling A. Bone, Glenn L. Christensen, Jerome D. Williams · Journal of Consumer Research · 2014 · 233 citations
Social Sciences, Behavioral Sciences, Social Psychology +8
Don’t Forget About the Frontline Employee During the COVID-19 Pandemic: Preliminary Insights and a Research Agenda on Market Shocks
Clay M. Voorhees, Paul W. Fombelle, Sterling A. Bone · Journal of Service Research · 2020 · 104 citations · Full text
Management, Marketing, Organizational Behavior +17
Responsibility and Well-Being: Resource Integration under Responsibilization in Expert Services
Laurel Anderson, Jelena Spanjol, Josephine Go Jefferies et al. · Journal of Public Policy & Marketing · 2016 · 97 citations · Full text
Public Affairs, Social Policy, Health Services Research +8
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