Jerome D. Williams

Transformative service research: An agenda for the future

Laurel Anderson, Amy L. Ostrom, Canan Corus et al. · Journal of Business Research · 2012 · 953 citations

Business, Marketing, Health Services Research +11

Consumer online privacy concerns and responses: a power–responsibility equilibrium perspective

May O. Lwin, Jochen Wirtz, Jerome D. Williams · Journal of the Academy of Marketing Science · 2007 · 366 citations

Business, Marketing, Consumer Protection +11

Rejected, Shackled, and Alone: The Impact of Systemic Restricted Choice on Minority Consumers' Construction of Self

Sterling A. Bone, Glenn L. Christensen, Jerome D. Williams · Journal of Consumer Research · 2014 · 233 citations

Social Sciences, Behavioral Sciences, Social Psychology +8

A Conceptual Model and Study of Cross-Cultural Business Relationships

Jerome D. Williams, Sang Lin Han, William J. Qualls · Journal of Business Research · 1998 · 224 citations

Management, International Business, International Management +14

Causes and consequences of consumer online privacy concern

Jochen Wirtz, May O. Lwin, Jerome D. Williams · International Journal of Service Industry Management · 2007 · 193 citations

Law, Marketing, Marketing Management +17