Josephine Go Jefferies

Author

Newcastle University ORCID

Also Known As

Josephine Go Jefferies

Publications

381

Citations

H-Index

Concepts

All Affiliations

Newcastle University University of Nottingham Ludwig-Maximilians-Universität München Florida State University Queen's University Belfast

About

Josephine Go Jefferies is an author at Newcastle University specializing in business, management, and customer satisfaction.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	4	4	201
2	Management	4	4	201
3	Engineering	1	1	33
4	Health Sciences	1	1	74
5	Nursing	1	1	74

Josephine Go Jefferies

Publications

371

Citations

H-Index

Page 1

	Year	Citations
Responsibility and Well-Being: Resource Integration under Responsibilization in Expert Services Laurel Anderson, Jelena Spanjol, Josephine Go Jefferies, Journal of Public Policy & Marketing Customer SatisfactionResource IntegrationHuman Resource ManagementAutonomyOrganizational Behavior	2016	96
Transforming community well-being through patients' lived experiences Andrew S. Gallan, Janet R. McColl‐Kennedy, Tatiana Barakshina, Journal of Business Research NursingQuality Of LifeCommunity ParticipationPatient-centered OutcomePatient Experience	2018	74
Zero-waste circular economy of plastic packaging: The bottlenecks and a way forward Katarina Novakovic, Deepashree Thumbarathy, Marloes Peeters, Sustainable materials and technologies	2023	42
Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth Josephine Go Jefferies, Simon Bishop, Sally Hibbert Journal of Business Research Customer SatisfactionInstitutional ArrangementsCommunicationOrganizational BehaviorDigital Service Technology	2019	41
Human-GDPR Interaction: Practical Experiences of Accessing Personal Data Alex Bowyer, Jack Holt, Josephine Go Jefferies, CHI Conference on Human Factors in Computing Systems	2022	41
Service innovation through resource integration: An empirical examination of co-created value using telehealth services Josephine Go Jefferies, Simon Bishop, Sally Hibbert Public Policy and Administration OrganizationsEngineeringService InnovationServices ManagementResource Integration	2019	33
Consumers on the Job: Contextualization Crafting in Expert Services Courtney Nations Azzari, Laurel Anderson, Martin Mende, Journal of Service Research Customer ExperienceCustomer SatisfactionConsumer ResearchContext AnalysisManagement	2021	31
Marketing #neurodiversity for well-being Josephine Go Jefferies, Wasim Ahmed Journal of Consumer Marketing	2022	13

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