Josephine Go Jefferies

Responsibility and Well-Being: Resource Integration under Responsibilization in Expert Services

Laurel Anderson, Jelena Spanjol, Josephine Go Jefferies et al. · Journal of Public Policy & Marketing · 2016 · 96 citations · Full text

Customer Satisfaction, Resource Integration, Human Resource Management +22

Transforming community well-being through patients' lived experiences

Andrew S. Gallan, Janet R. McColl‐Kennedy, Tatiana Barakshina et al. · Journal of Business Research · 2018 · 74 citations · Full text

Nursing, Quality Of Life, Community Participation +3

Zero-waste circular economy of plastic packaging: The bottlenecks and a way forward

Katarina Novakovic, Deepashree Thumbarathy, Marloes Peeters et al. · Sustainable materials and technologies · 2023 · 42 citations · Full text

Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth

Josephine Go Jefferies, Simon Bishop, Sally Hibbert · Journal of Business Research · 2019 · 41 citations · Full text

Customer Satisfaction, Institutional Arrangements, Communication +22

Human-GDPR Interaction: Practical Experiences of Accessing Personal Data

Alex Bowyer, Jack Holt, Josephine Go Jefferies et al. · CHI Conference on Human Factors in Computing Systems · 2022 · 41 citations · Full text