Applying learning analytics dashboards based on process‐oriented feedback to improve students' learning effectiveness

Abstract With the development of a technology‐supported environment, it is plausible to provide rich process‐oriented feedback in a timely manner. In this paper, we developed a learning analytics dashboard (LAD) based on process‐oriented feedback in iTutor to offer learners their final scores, sub‐scale reports, and corresponding suggestions on further learning content. We adopted a quasi‐experimental design to investigate the effectiveness of the report on students' learning. Ninety‐four freshman from two classes participated in this research. The two classes were divided into the LAD group and the original analytics report (OAR) based on a product‐oriented feedback group. Before the experiment, all the students took the prior knowledge assessment. After a semester's instruction, all the students took the post‐test of the summative assessment. Results indicated that students in the LAD group experienced better learning effectiveness than students in the OAR group. LAD based on process‐oriented feedback was also effective in improving the skill learning effectiveness of the students with low‐level prior knowledge.