Concepedia

Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels

Ali Ahani, Mehrbakhsh Nilashi, Elaheh Yadegaridehkordi, Louis Sanzogni, Tarik A. Rashid, Kathy Knox, Sarminah Samad, Othman Ibrahim

Journal of Retailing and Consumer Services · 2019 · 238 citations · 116 references

DOIFull text

Open access

Concepts

References

116

Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence

Valarie A. Zeithaml · Journal of Marketing · 1988 · 12.7K citations · Full text

, , +18

Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence

Valarie A. Zeithaml · Journal of Marketing · 1988 · 9.4K citations

, , +18

Data clustering: 50 years beyond K-means

Anil K. Jain · Pattern Recognition Letters · 2009 · 8.9K citations

, , +9

A Cluster Separation Measure

David L. Davies, Donald W. Bouldin · IEEE Transactions on Pattern Analysis and Machine Intelligence · 1979 · 8.5K citations

, , +16

Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

J. Joseph Cronin, Michael K. Brady, G. Tomas M. Hult · Journal of Retailing · 2000 · 6.3K citations

, , +9