Journal of Applied Psychology · 1996 · 768 citations · 211 references
ManagementHuman Resource ManagementOrganizational BehaviorPerformance AssessmentPerformance MeasurementPsychometricsJob EvaluationPerformance AppraisalPerformance EvaluationPerformance FeedbackPerformance MeasuresTest ReliabilityJob Performance AssessmentPerformance RatingPerformance Rating ScalesReliability Of Performance AssessmentSupervisory Ratings
The study used meta‑analytic methods to compare inter‑ and intra‑rater reliabilities of ratings across ten job‑performance dimensions and overall performance. Results show mixed evidence that certain job‑performance dimensions are rated more reliably, with supervisory ratings exhibiting higher inter‑rater reliability (mean .52 for overall performance) than peer ratings, and that inter‑rater reliability is consistently lower than intra‑rater reliability, indicating that relying on intra‑rater estimates can bias research outcomes and has important implications for both research and practice.
This study used meta-analytic methods to compare the interrater and intrarater reliabilities of ratings of 10 dimensions of job performance used in the literature; ratings of overall job performance were also examined. There was mixed support for the notion that some dimensions are rated more reliably than others. Supervisory ratings appear to have higher interrater reliability than peer ratings. Consistent with H. R. Rothstein (1990), mean interrater reliability of supervisory ratings of overall job performance was found to be .52. In all cases, interrater reliability is lower than intrarater reliability, indicating that the inappropriate use of intrarater reliability estimates to correct for biases from measurement error leads to biased research results. These findings have important implications for both research and practice.
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Coefficient Alpha and the Internal Structure of Tests
Lee J. Cronbach · Psychometrika · 1951 · 43.2K citations · Full text
Social Sciences, Educational Assessment, Educational Measurement +14
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