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Customer attrition analysis for financial services using proportional hazard models

411

Citations

88

References

2003

Year

References

YearCitations

1996

8.6K

1994

5.9K

1995

2.4K

1998

2K

2000

1.6K

2000

1.3K

2000

1.2K

2001

923

2002

903

1996

859

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