Concepedia

Supplier Loyalty

Supplier Loyalty is a relational construct in supply chain management that denotes a supplier’s committed inclination to maintain a long-term, preferential exchange relationship with a focal buyer, distinguished by sustained cooperation, trust, and resistance to competitive switching despite external market incentives.

94

Publications

7.8K

Citations

224

Authors

153

Institutions

Publications per year

2017–2026

23

Parents

Publications

94

Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States

Mari Sako, Susan Helper · Journal of Economic Behavior & Organization · 1998 · 734 citations · Full text

, , +14

Examining the Impact of Destructive Acts in Marketing Channel Relationships

Jonathan D. Hibbard, Nirmalya Kumar, Louis W. Stern · Journal of Marketing Research · 2001 · 505 citations · Full text

, , +10

Customer value anticipation, customer satisfaction and loyalty: An empirical examination

Daniel J. Flint, Christopher P. Blocker, Philip J. Boutin · Industrial Marketing Management · 2010 · 367 citations

, , +13

Product and relationship quality influence on customer commitment and loyalty in B2B manufacturing relationships

Tomaž Čater, Barbara Čater · Industrial Marketing Management · 2010 · 331 citations

, , +14

Relationship selling and customer loyalty: an empirical investigation

Brian D. Foster, John W. Cadogan · Marketing Intelligence & Planning · 2000 · 309 citations

, , +17

1–5 of 94

Authors

224

  1. HS
    Holger Schiele

    University of Twente, Netherlands

    3 publications · 243 citations

    3

    h-index

  2. PJ
    Philip J. Boutin

    University of Tennessee at Knoxville, United States

    2 publications · 411 citations

    2

    h-index

  3. TČ
    Tomaž Čater

    University of Ljubljana, Slovenia

    2 publications · 444 citations

    2

    h-index

  4. ML
    María Leticia Santos Vijande

    Universidad de Oviedo, Spain

    2 publications · 83 citations

    2

    h-index

  5. AS
    Atif Saleem Butt

    American University of Ras Al Khaimah, United Arab Emirates

    2 publications · 51 citations

    2

    h-index

1–5 of 224

Institutions

153

  1. Xi'an Jiaotong University

    Xi'an, China

    3 h-index

    6 publications

    652 citations

  2. University of Groningen

    Groningen, The Netherlands

    3 h-index

    5 publications

    207 citations

  3. Universidad de Oviedo

    Oviedo, Spain

    3 h-index

    8 publications

    290 citations

  4. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    3 h-index

    5 publications

    506 citations

  5. City University of Hong Kong

    Hong Kong, Hong Kong

    3 h-index

    4 publications

    83 citations

  6. Aarhus University

    Aarhus, Denmark

    3 h-index

    5 publications

    120 citations

  7. University of Mississippi

    Oxford, United States

    2 h-index

    4 publications

    150 citations

  8. Macau University of Science and Technology

    Macao, Macao

    2 h-index

    2 publications

    67 citations

1–8 of 153

Venues

  1. Industrial Marketing Management

    20 publications · 2.7K citations

    18

    h-index

  2. International Journal of Production Economics

    5 publications · 351 citations

    5

    h-index

  3. Journal of Business and Industrial Marketing

    5 publications · 209 citations

    5

    h-index

  4. Journal of Business-to-Business Marketing

    4 publications · 88 citations

    4

    h-index

  5. Journal of Purchasing and Supply Management

    4 publications · 306 citations

    4

    h-index

1–5