Concepedia

Leslie S.C. Yip

LS

12

Publications

852

Citations

12

H-Index

2001

Active since

Affiliations

Hong Kong Polytechnic University(Current)

University of Tulsa

Curtin University

Leslie S.C. Yip is an author at Hong Kong Polytechnic University specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingCustomer SatisfactionStrategic ManagementGlobal StrategyConsumer ResearchInternational ManagementTourismSupply Chain

Publications per year

2001–2017

12

Publications

12

Power, satisfaction, and relationship commitment in Chinese store–tenant relationship and their impact on performance

B. Ramaseshan, Leslie S.C. Yip, Jae H. Pae · Journal of Retailing · 2006 · 173 citations

Relationship Marketing, Customer Satisfaction, Relationship Commitment +7

Managing customer relationships in the emerging markets – guanxi as a driver of Chinese customer loyalty

Liane W.Y. Lee, Yiming Tang, Leslie S.C. Yip et al. · Journal of Business Research · 2017 · 98 citations · Full text

Customer Experience, Customer Satisfaction, Relationship Marketing +9

Time buying and time saving: effects on service convenience and the shopping experience at the mall

Alison E. Lloyd, Ricky Y. K. Chan, Leslie S.C. Yip et al. · Journal of Services Marketing · 2014 · 93 citations

Customer Experience, Customer Satisfaction, Service Convenience +16

Cooperate “and” compete: coopetition strategy in retailer‐supplier relationships

Stephen Kim, Namwoon Kim, Jae H. Pae et al. · Journal of Business and Industrial Marketing · 2013 · 90 citations

Negotiation, Structured Questionnaire, Client-supplier Relationships +18

An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong

Alison E. Lloyd, Leslie S.C. Yip, Sherriff T.K. Luk · Tourism Management · 2010 · 85 citations

Customer Experience, Customer Satisfaction, Destination Marketing +11

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