Sherriff T.K. Luk - Concepedia

Concepedia

Author

Sherriff T.K. Luk

Hong Kong Polytechnic University

Also Known As

S.T.K. Luk, Sherriff Luk, Sherriff T. K. LUK, Sherriff T. K. Luk, Sherriff T.K Luk, Sherriff T.K. Luk, Sherriff Ting-Kwong Luk, Sherriff Ting-kwong Luk

44

Publications

2.1K

Citations

21

H-Index

96

Concepts

All Affiliations

Hong Kong Polytechnic University City University of Hong Kong Nanjing University of Finance and Economics Quinnipiac University University of Hong Kong

ST

About

Sherriff T.K. Luk is an author at Hong Kong Polytechnic University specializing in business, marketing, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	19	20	1.8K
2	Management	17	18	1.6K
3	Arts	1	1	23
4	Engineering	1	1	48
5	Language Studies	1	1	10

Sherriff T.K. Luk

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26

Publications

2.1K

Citations

21

H-Index

	Year	Citations
The benefits of “Guanxi”: The value of relationships in developing the Chinese market Howard Davies, Thomas Leung, Sherriff T.K. Luk, Industrial Marketing Management MarketingRelationship MarketingChinese CultureEast Asian Studies“ Guanxi ”	1995	518
Interaction behaviors leading to comfort in the service encounter Alison E. Lloyd, Sherriff T.K. Luk Journal of Services Marketing Customer ExperienceCustomer SatisfactionInteraction BehaviorsOverall ComfortConsumer Research	2011	179
Chinese puzzles and paradoxes: conducting business research in China Abhik Roy, Peter G.P. Walters, Sherriff T.K. Luk Journal of Business Research International ManagementEast Asian StudiesBusinessChinese PuzzlesStrategic Management	2001	174
Perception Gaps in Customer Expectations: Managers Versus Service Providers and Customers Sherriff T.K. Luk, Roger Layton Service Industries Journal	2002	158
Gender and age as moderators in the service evaluation process Piyush Sharma, Ivy S.N. Chen, Sherriff T.K. Luk Journal of Services Marketing Customer SatisfactionGendered PerceptionConsumer ResearchPublic Personnel AdministrationOrganizational Behavior	2012	130
The role of pre-consumption experience in perceived value of retailer brands: Consumers' experience from emerging markets Kai Jiang, Sherriff T.K. Luk, Silvio Cardinali Journal of Business Research Consumer CultureConsumer StudyPerceived ValueConsumer ResearchBusiness	2017	92
An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong Alison E. Lloyd, Leslie S.C. Yip, Sherriff T.K. Luk Tourism Management Customer ExperienceCustomer SatisfactionDestination MarketingService QualityService Research	2010	85
The Devil Wears Prada or Zara: A Revelation into Customer Perceived Value of Luxury and Mass Fashion Brands* Alison E. Lloyd, Sherriff T.K. Luk Journal of Global Fashion Marketing MarketingCultureDevil Wears PradaConsumer CultureFashion	2010	82
Managing Direct Selling Activities in China Sherriff T.K. Luk, Lorna Fullgrabe, Stephen C.Y. Li Journal of Business Research MarketingInternational ManagementInternational Business StrategyTradeSales Management	1999	74
Structural changes in China’s distribution system Sherriff T.K. Luk International Journal of Physical Distribution & Logistics Management MarketingIndustrial DistributionDistribution ChannelsEast Asian StudiesPhysical Distribution	1998	70

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