Concepedia

Jeremy S. Wolter

JS

16

Publications

997

Citations

15

H-Index

2014

Active since

Affiliations

Auburn University(Current)

Florida State University

Loyola University New Orleans

Virginia Commonwealth University

Clemson University

Jeremy S. Wolter is an author at Auburn University specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingConsumer ResearchCustomer SatisfactionConsumer BehaviorInteractive MarketingOrganizational BehaviorArtsBrand Management

Publications per year

2014–2022

16

Publications

16

Artificial intelligence: disrupting what we know about services

Dora E. Bock, Jeremy S. Wolter, O. C. Ferrell · Journal of Services Marketing · 2020 · 243 citations

Artificial Intelligence, Service Innovation, Digital Marketing +18

Symbolic drivers of consumer–brand identification and disidentification

Jeremy S. Wolter, Simon Brach, J. Joseph Cronin et al. · Journal of Business Research · 2015 · 136 citations

Brand Perception, Brand Equity, Management +6

The Effects of Online Incivility and Consumer-to-Consumer Interactional Justice on Complainants, Observers, and Service Providers during Social Media Service Recovery

Todd J. Bacile, Jeremy S. Wolter, Alexis M. Allen et al. · Journal of Interactive Marketing · 2018 · 117 citations

Creating Ultimate Customer Loyalty Through Loyalty Conviction and Customer-Company Identification

Jeremy S. Wolter, Dora E. Bock, Jeffery S. Smith et al. · Journal of Retailing · 2017 · 104 citations

Customer Experience, Customer Satisfaction, Customer-company Identification +8

Employee satisfaction trajectories and their effect on customer satisfaction and repatronage intentions

Jeremy S. Wolter, Dora E. Bock, Jeremy D. Mackey et al. · Journal of the Academy of Marketing Science · 2019 · 66 citations

Employee Involvement, Customer Satisfaction, Job Satisfaction +11

Rows per page

1–5 of 16