Customer Needs and Solutions

Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data

Quentin André, Ziv Carmon, Klaus Wertenbroch et al. · 2017 · 304 citations · Full text

Business, Economics, Marketing +15

In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions

Eva Ascarza, Scott A. Neslin, Oded Netzer et al. · 2017 · 174 citations · Full text

Business, Marketing, Marketing Management +16

Sentiment Analysis in the Age of Generative AI

Jan Ole Krugmann, Jochen Hartmann · 2024 · 161 citations · Full text

Computing, Computer Science, Marketing +17

Business-to-Business Buying: Challenges and Opportunities

Rajdeep Grewal, Gary L. Lilien, Sundar G. Bharadwaj et al. · 2015 · 146 citations · Full text

Business, Business Administration, Customer Relationship Management +7

Sharing Economy: Review of Current Research and Future Directions

Chakravarthi Narasimhan, Purushottam Papatla, Baojun Jiang et al. · 2017 · 108 citations

Social Sciences, Business Economics, Economics +13