Holistic Package Design and Consumer Brand Impressions

Ulrich R. Orth, Keven Malkewitz

Journal of Marketing · 2008 · 388 citations · 47 references

Concepts

TL;DR

Package design selection can be simplified by five holistic types—massive, contrasting, natural, delicate, and nondescript. The article develops empirically based guidelines to help managers select or modify package designs to elicit desired consumer responses. Seven studies identified the key package design types, their differentiating factors, and how these holistic designs relate to consumer brand impressions. Sincere brands are best matched with natural designs, exciting brands with contrasting, competent brands with delicate, sophisticated brands with natural or delicate, and rugged brands with contrasting or massive designs, with authors noting trade‑offs and illustrating findings with real packages.

Abstract

This article develops empirically based guidelines to assist managers in selecting or modifying package designs for achieving desired consumer responses. Seven studies identify the key types of package designs, including the factors that differentiate those package designs, and determine how these holistic designs are related to consumer brand impressions. The selection of package designs can be simplified with the use of five holistic types: massive, contrasting, natural, delicate, and nondescript designs. Sincere brands should have natural package designs, exciting brands should have contrasting designs, competent brands should have delicate designs, sophisticated brands should have natural or delicate designs, and rugged brands should have contrasting or massive designs. The authors discuss the potential trade-offs among the impressions created by holistic design types and illustrate their findings with numerous real packages.

References

47